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Clan Chat

With the Clan Chat feature, you can interact with your fellow players, discuss strategies for your matches, and even make friends! However, we understand that some players will post comments that go against our community spirit and negatively affect the general player experience in the game.

If you see anyone posting inappropriate or offensive comments in the Clan Chat, you can now report the comments directly to us from within the chat via the following steps:

1. Tap the comment you wish to report. The icon should appear like in the image below.

2. Tap the icon to display the pop-up menu. You should now see the options to either view the player’s profile or report them.

3. Tap ‘Report Player.

This will display the ‘Report Player’ pop-up window.

4. Select the abuse type by tapping the drop-down menu and selecting from the list displayed.

5. Include as much information as possible on what the player was saying in the textbox. This will give us as much information as possible to work with during our investigation.

6. Confirm that the report is correct and being made in good faith by checking the box at the bottom of the report window.

7. Tap ‘Submit’. Your report has now been submitted!

We will investigate every report that is sent to us, but for security and confidentiality reasons we will not be able to disclose any details or outcomes of the investigation process.

Inappropriate or Offensive Usernames on Leaderboards

Sometimes when browsing Clans to join or looking at leaderboards, you may come across an inappropriate player or clan name. If you see a player with an inappropriate name, you can report them to us via the following steps:

1. Tap the name of the player you wish to report.

This will open the player’s profile.

2. Tap ‘Report Player’ beneath the player’s name and Trophy count.

This will display the ‘Report Player’ pop-up window.

3. Select the abuse type by tapping the drop-down menu and selecting from the list displayed.

4. Include as many details as you can on why you’re reporting this player, as this will give us as much information as possible to work with during our investigation.

5. Confirm that the report is correct and being made in good faith by checking the box at the bottom of the report window.

6. Tap ‘Submit’.

Your report has now been submitted!

We will investigate every report that is sent to us, but for security and confidentiality reasons we will not be able to disclose any details or outcomes of the investigation process.